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Amazon Sort Center

Amazon Operations has partnered with the Tauber Institute for Global Operations to address the inefficiencies caused by excessive or outdated labeling on containers, which frequently results in scanning mismatches. This project will pinpoint the underlying causes and implement strategic solutions to enhance operational speed and accuracy. Ultimately, these improvements will lead to cost reductions, increased safety, and improved customer satisfaction for Amazon.

Student Team:

Ankita Bansal – Master of Business Administration

Karen De Souza Martins – Master of Business Administration

Bhavarth Shah – MSE – SEAS

Project Sponsors:

John Benson – Director of Operations

Jake Greaves – Senior Program Manager

JoAnne Rzeppa – Vice President NASC Operations

Faculty Advisors:

Kate Astashkina – Ross School of Business

Max Li – College of Engineering