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Microsoft: Increasing Sales Promotion Efficacy for Worldwide Markets

Microsoft Corporation Logo
2015

Student Team

  • Emily Drescher – Master of Business Administration
  • Chris Hildner – Master of Business Administration
  • Melissa Sweeney – EGL (BSE Material Science/MSE Industrial and Operations Engineering)

Project Sponsors

  • Andy Miller – Director of Finance, SMS&P
  • Kulroop Takhar – Senior Finance Manager, SMS&P

Faculty Advisors

  • John Branch – Ross School of Business
  • David Kaufman – College of Engineering

The team analyzed sales promotions for Microsoft’s commercial Surface business and found delays between promotions launching and sales taking effect. It developed a planning calendar, implementation schedule, and scorecard to help regional teams run promotions more consistently.