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Amazon Robotics Stow Error Reduction

Amazon.com, Inc. Logo
2015

Student Team

  • Taabish Faraz – Master of Supply Chain Management
  • Aaron Silver – Dual (MBA/Master of Science in Natural Resources & Environment)

Project Sponsors

  • Mike Fisher – Senior ACES Master Black Belt, North America
  • Dave Graybeal – Director, Quality, North American Fulfillment Centers
  • Govind Singh – Senior ACES Quality Program Manager

Faculty Advisors

A Tauber team worked with Amazon’s quality organization to reduce stow errors at its robotics fulfillment center in Ruskin, Florida. Using Six Sigma analysis, the team identified barcode, quantity, and location errors, then piloted process changes that reduced reliance on manual inputs. The improvements supported more accurate inventory and higher stow productivity.