Tauber Institute welcomes new Industry Advisory Board member

Ann Arbor, MI – Microsoft Americas Operations General Manager Kristen Bryan joins representatives from a diverse selection of the world's top corporations as a member of the Tauber Institute for Global Operations Industry Advisory Board. The Industry Advisory Board's objective: to cultivate future leaders in operations through support of the Tauber Institute's multidisciplinary experiential learning mission.

Kristen leads America Operations, a 450+ person team in Reno and around the globe enabling fulfillment and revenue processing for Microsoft's largest commercial, OEM, public sector, and advertising markets. Kristen and her teams work with Microsoft Sellers and Partners to manage the company’s revenue pipeline from opportunities to invoice and, together, aspire to make it easy for customers to do business with Microsoft in excess of $80 billion. In addition to developing and nurturing customer and partner relationships and experience, Kristen’s team is responsible for building, launching, and maintaining operational programs and processes, ensuring Microsoft is ready to transact using the technology of tomorrow.

Prior to joining Microsoft, Kristen was with Hewlett Packard Enterprise, where she was accountable for the Global Aruba H3C networking business. She also led the Americas GEO Sales engagement, including Order Management and Care, and she received HPE’s President Quality Award for process improvement. She also held international assignments leading China Joint Venture Business Operations and Asia Pacific Operations for Enterprise Services. Kristen served as an executive lead for their Women Empowered in Global Operations team, promoting opportunities for development and career growth in their vibrant community of women.

The Tauber Institute brings together graduate students from the University of Michigan's Ross School of Business and College of Engineering to gain operations expertise and leadership skills, then work together at sponsoring companies around the world, tackling diverse operations challenges in industries such as aerospace, energy, internet commerce, automotive manufacturing, tech, and healthcare. In dozens of collaborative projects with industry each year, the Tauber Institute applies cutting-edge operations theory to real-world problems, saving sponsoring companies millions of dollars through increased efficiency and waste reduction, and often simultaneously improving working conditions and reducing environmental impact.

Input from the Industry Advisory Board ensures that the Tauber Institute stays at the forefront of operations education and responds quickly to industry needs. The board meets twice a year with Tauber Institute leadership and represents a diverse group of organizations. Offering guidance consistent with the program's mission and objectives, the Industry Advisory Board actively assists the Tauber Institute in achieving its academic and research goals through industry leadership, cooperation, feedback, and acquisition of financial support.

View all members of the Tauber Industry Advisory Board.


The Tauber Institute for Global Operations is a joint venture between the University of Michigan’s Ross School of Business and Michigan Engineering, working together with industry partners to facilitate cross-disciplinary education in global operations management. The Tauber Institute is an inaugural recipient of the UPS George D. Smith Prize for effective and innovative preparation of students to be good practitioners of operations research, management science, or analytics. For more information visit tauber.umich.edu.