EVALUATING EXISTING TECHNOLOGY FOR USE IN FULFILLMENT PROCESSES
The Amazon Fulfillment Technology (AFT) team challenged the Tauber team to target and define potential defect injection points in Amazon’s outbound supply chain and then develop and implement an integration of hardware, software, and processes that utilize innovative technology in fulfillment operations to prevent the occurrences of targeted defects in the Fulfillment Center (FC), enabling Amazon’s customers to get what they want, when they want it.
The Tauber team aimed to increase process visibility, inventory accuracy, and process throughput and also reduce defects by providing real-time feedback to associates. The team created and tested the implementation of new technologies with the intent of reducing quality defects, increasing productivity, and increasing accuracy, then implemented three proof-of-concept pilots to develop, test, and deploy equipment and processes.
Read the 2017 Amazon - Tracking Technology Team Project Executive Summary in the 2017 SPOTLIGHT! book.
Changqi Dai – MSE Electrical Engineering
Mark (Wenqian) Ma – MSE Industrial and Operations Engineering & MENG Manufacturing Engineering
Bryan Drake – Sr. Manager of Product Management, Amazon Fulfillment Technology
Michael Scott – Sr. Product Manager
Robert Inman – College of Engineering
Andrew Wu – Ross School of Business
About Tauber Team Projects:
The 2017 Tauber Team Projects resulted in $575 million in savings according to sponsoring company calculations, an average of $18.5 million per project over 3 years.