ANN ARBOR, MI — Forty-seven new car dealers - out of more than 16,500 dealers nationwide - have been nominated for the prestigious 2018 TIME Dealer of the Year Award. A panel composed of business and engineering faculty from the Tauber Institute for Global Operations at the University of Michigan will select the 49th annual TIME Dealer of the Year Award finalists from each of the four National Automobile Dealers Association (NADA) regions, as well as the national award winner. In appreciation of this service, TIME and Ally have established an annual scholarship at the Tauber Institute in the name of TIME, Ally, NADA and the Dealer of the Year nominees.
In partnership with Ally and in cooperation with NADA, TIME will present the Dealer of the Year Award on March 23, 2018 at the annual NADA Show. Nominees, finalists, and the national Dealer of the Year will be celebrated at the formal opening of the convention, which is expected to draw more than 20,000 attendees.
The TIME Dealer of the Year program honors new-car dealers in America who exhibit exceptional performance in their dealerships and perform distinguished community service. Dealers are nominated for the award by members of the Automotive Trade Association Executives. The Tauber Institute faculty panel then evaluates the competitors both on the business practices in their dealerships and on their contribution to their community. Judging criteria for the business component include customer satisfaction; personnel competence, training, attitude and record of service; financial status; ethics; new-car sales record; used-car sales record; service sales record; share of market; customer satisfaction; physical plant and facilities; and dealer association participation. Judging criteria for the community component are service to community and humanity; civic, political and educational activities; and additional contributions to benefit others.
About Tauber Institute for Global Operations
The Tauber Institute for Global Operations is a joint venture between the University of Michigan’s Stephen M. Ross School of Business and the College of Engineering, and 30 industry partners to facilitate cross-disciplinary education in global operations management. In addition to a broad array of core and elective courses, the innovative LeadershipAdvantage Program provides students with the tools to ascend to major operations leadership roles. Well-designed and managed team projects form the cornerstone of the Tauber Institute experience and allow students to apply their knowledge to real world settings. The students, with faculty support, work at a company site to address substantive operations, supply chain and/or manufacturing challenges. These teams are exceptionally successful at solving problems that benefit company sponsors - operationally and strategically. The 2017 Tauber Team Projects resulted in $575 million in savings according to sponsoring company calculations, an average of $18.5 million per project over three years.
Visit http://www.tauber.umich.edu to learn more.