2017 GOC: "Operations in a Dynamic World"

November 6, 2017

Ann Arbor, MI - The 11th Annual Global Operations Conference (GOC), organized by the Tauber Institute for Global Operations at the University of Michigan, brought together leaders in industry and academia to discuss “Operations in a Dynamic World.”  Held November 2-3 at the Michigan Ross School of Business, this year’s GOC featured views from experts in leading industries on the topics of Sustainability, Forecasting, Industry 4.0, and Globalization.

Samuel K. Eldersveld, Amazon's Director of Operations,opened the conference with a keynote address drawing on his experience leading the Data Science teams for Amazon’s North America Supply Chain. Kristin Toth Smith, Chief Operating Officer for Dolly and alumna of the Tauber Institute, shared in her keynote a vision of the next evolution of operations in the fields of logistics and delivery. David Dittmann, Procter & Gamble's Global Business Services Director of Business Intelligence & Analytics Services, concluded the GOC with his keynote on "Surviving the Future of Rapid Fire Analytics in Operations." The discussion included not only the underlying causes of the large disruptions driven by analytics, but also examples from new use cases where advanced analytics can help operations professionals thrive.

University of Michigan faculty from the Ross School of Business and the College of Engineering moderated panel discussions on Leveraging Forecasting for Improved Operations, Sustainability through Innovative Operations, True Globalization through Operations, and Incorporating Industry 4.0 into Operations. The robust discussions offered insights from innovators on the front lines of Operations at leading companies, including AlixPartners, Amazon, Bain & Company, Bloom Energy, Boeing, Bosch USA, Dell, Dominos, Dow, Ford Motor Company, General Motors, LLamasoft, Microsoft, Nike, Polaris, Steelcase, and Whirlpool.

In conjunction with the Global Operations Conference, PwC and Strategy& sponsored the annual Global Operations Case Competition to challenge and reward students with an interest in forward-thinking operations solutions.  Students on the six finalist teams were invited to present their case solutions at the conference. Congratulations to the hometown team, "Lean Wolverines," who received first place. Team members from the Ross School of Business include Mary Grace Pellegrini, Sruti Ramadugu, Madison Riley, and Charles Su. Second place went to "Feircest Team" from UCLA. Team members include Jose Gomez, Pat Kirwan, Elizabeth Maclaughlin, and Eric Siegel.

Global Operations Conference event photos.
2017 Companies in Attendance
More info on GOC speakers, panelists, and events.

About the Tauber Institute for Global Operations

The Tauber Institute for Global Operations is a joint venture between the University of Michigan’s Stephen M. Ross School of Business and the College of Engineering, working together with industry partners to facilitate cross-disciplinary education in global operations management. In addition to a broad array of core and elective courses, Tauber Institute’s innovative LeadershipAdvantageSM Program provides students with the tools to ascend to major operations leadership roles. Well-designed and managed team projects form the cornerstone of the Tauber Institute experience and allow students to apply their knowledge to real world settings while addressing substantive operations challenges at top global firms.

Learn more at tauber.umich.edu.