Operations Manager

Date Posted: 
2/20/2018
Details
Company Name: 
Amazon.com
Job Location: 
Romulus/Livonia , MI
US
Contact Name: 
Jiten Patel
Job Description

https://www.amazon.jobs/en/jobs/599763/operations-manager-all-detroit-mi...

As an Operations Manager, you will have the opportunity to lead an inbound operation, outbound operation, or a functional process on a specified shift or across multiple shifts within an Amazon Fulfillment Center. You will be responsible for leading, developing, and engaging a team of exceptional talent that makes innovation possible; one of your main focuses will be motivating, mentoring, and coaching your team to become the best leaders they can be. To achieve this, Operations Managers are creative problem solvers who are able to dream in immense scale, interpret big data, and deliver meaningful results that keenly drive productivity and efficiency. Some of the position’s key responsibilities include:

· Supporting all safety programs and OSHA compliance to ensure a safe work environment for all associates and managers
· Leading and developing a team of 3-7 Area Managers (front-line supervisors) and 100-300 hourly associates by embodying Amazon’s Leadership Principles
· Acting as the primary information source for the team, maintaining compliance and consistency and taking corrective action when needed
· Mentoring, training, and developing teammates for career progression, performance improvement, and recognition purposes
· Creating, communicating and maintaining quality control policies and standard work procedures to Area Managers and associates
· Proactively identifying and leading process improvement initiatives using Lean tools to delight customers
· Building and delivering productivity plans by reviewing work forecasts, determining productivity requirements, and partnering with other Operations Managers to balance labor
· Evaluating performance objectives and metrics to determine inbound or outbound productivity requirements to achieve customer time, accuracy, and quality expectations
· Partnering with other managers to share best practices across shifts and the network

We are committed to developing a diverse workforce and we are even more committed to working with you to make that happen. Depending on the type of job, you will be required to engage in physical warehouse activities with or without reasonable accommodation. These activities include the following:
· Lifting and moving material up to 49 pounds each
· Bending, lifting, stretching and reaching both below the waist and above the head
· Frequent walking in the building and around area; facilities are over a quarter mile in length
· Standing and walking for up to 10-12 hours a day
· Ascending and descending ladders, stairs, and gangways safely and without limitation

Closing Date: 
Position is open until filled