ANN ARBOR, Mich. — A panel composed of business and engineering faculty from the Tauber Institute for Global Operations at the University of Michigan chooses TIME Dealer of the Year finalists from each of the four NADA regions. From those four finalists, the judges then select the national winner, who will be named the TIME Dealer of the Year. The judges’ professionalism, integrity and high standards combine to make the TIME Dealer of the Year the most respected award in the industry.
The TIME Dealer of the Year program honors new-car dealers in America who exhibit exceptional performance in their dealerships and perform distinguished community service. Dealers are nominated by members of the ATAE (Automotive Trade Association Executives) and the winner is acknowledged during the opening business session of the annual NADA convention. At the convention, all TIME Dealer of the Year nominees will be included in the Dealer of the Year photo display at the convention center.
In appreciation of this service, TIME and Ally have established an annual scholarship at the school in the name of TIME, Ally, NADA and the Dealer of the Year nominees.
Competitors are evaluated both on the business practices in their dealerships and on their contribution to their community. Judging criteria for the business component include customer satisfaction; personnel competence, training, attitude and record of service; financial status; ethics; new-car sales record; used-car sales record; service sales record; share of market; customer satisfaction; physical plant and facilities; and dealer association participation. Judging criteria for the community component are service to community and humanity; civic, political and educational activities; and additional contributions to benefit others.
About Tauber Institute for Global Operations
The Tauber Institute for Global Operations is a joint venture between the University of Michigan’s Stephen M. Ross School of Business and the College of Engineering, and 30 industry partners to facilitate cross-disciplinary education in global operations management. In addition to broad array of core and elective courses, the innovative LeadershipAdvantageSM Program provides students with the tools to ascend to major operations leadership roles. Well-designed and managed team projects form the cornerstone of the Tauber Institute experience and allow students to apply their knowledge to real world settings. http://www.tauber.umich.edu